What occurs in the event you purchase an merchandise on eBay however the vendor just isn’t responding or doesn’t contact you after the public sale. It occurs fairly commonly, particularly when the vendor is anticipating to get a better last public sale value for his or her merchandise. Typically sellers don’t place reserve costs on auctions to encourage bidders, however the tactic backfires and for another motive the itemizing doesn’t obtain the variety of bids that the vendor is anticipating.
Even in these conditions, the vendor is obliged to promote the merchandise to the best bidder. Bidding an merchandise for public sale on eBay does create a authorized binding contact when a bid is positioned & an public sale is received.
So, what occurs in the event you win an public sale and the vendor doesn’t reply.
Firstly, you must make all efforts to contact the vendor. You are able to do this by requesting the contact particulars of the vendor by doing an eBay superior search and coming into the sellers title and merchandise quantity.
This data ought to embody the title, handle, e-mail handle and cellphone variety of the vendor. Clearly you must use your discretion and wait just a few days earlier than you employ this technique, whereas ready to see if the vendor contacts you.
If after talking to the vendor, they’re nonetheless unable to finish the sale the one official possibility you’ve got is to report them to eBay as a non performing vendor.
You possibly can report a vendor to eBay, as a non performing vendor for refusing to just accept cost, failing to ship an merchandise for which cost has been obtained or by misrepresenting an merchandise which is delivered.
If sufficient patrons report the vendor as a non performing vendor, motion will likely be taken towards their account. eBay won’t power the transaction to be accomplished, however in the event you really feel sturdy sufficient it might be value taking to residents recommendation or a solicitor to make clear your authorized place.