One of the worst things that can befall a software manager is being tasked with finding a newer, better bug tracking source. Because a bug tracker plays a role in defining the bug tracking process and vice versa, ferreting out a new tracker that will more than pick up where the old one leaves off requires complex investigation, and the potential tracking systems are endless. For most software managers, the goal is to find a bug tracking source that will not need to be replaced, a system that can adapt to changes in tracking needs as a company explores new horizons.
In most cases, companies look for a reliable tracking source within a particular tracking application, with the current trend being to choose from among trackers that are downloadable for free. Free tracking systems are a boon to company finances, but they do have a drawback: their "configurability" is seldom flexible enough to meet evolving tracking needs, which sends some companies on a wild goose chase of trying free tracker after free tracker. If this describes your company's approach to finding a better new tracker and you're ready for the madness to end, it's time to give up on getting something for nothing and explore a truly renewable bug tracking source: online bug tracking.
In computer years, online tracking is not new; It's been around since the 1990's and offers tracking flexibility than onsite tracking, a flexibility that can also benefit companies that are tired of changing their tracker as often as they change their air fresheners. Compared to onsite tracking, one of the largest advantages of tracking online is that you only pay for tracking options as as long as you need them; in other words, if your tracking needs change, you can simply confer with the tracking provider and new tracking options can be integrated with your existing system.
For example, if you're trying to use a bug tracker to accommodate issue tracking, you do not have to choose between downloading a new system or grinding your bug and issue tracking processes to a halt. Instead, issue tracking fields can be applied to your bug tracking system and you can finally address usability issues that seriously jeopardize end user quality. Even so, in an era of corporate cost cutting that just got more scissor happy with the current recession, you have to ask: exactly how much could this cost?
Well, it's going to cost more than a free download. But the wasted time and frustration that an online system prevails can transfer into money earned in terms of a permanently streamlined tracking process. As a ballpark estimate of how much you could pay for an online bug tracker, a system that accommodates five users costs roughly $ 60 a month; a system that accommodates 60 users costs roughly $ 500; a system that accommodates 100 users costs roughly $ 800; a system that accommodates 250 users costs roughly $ 1,900; a system that accommodates 500 users costs roughly $ 3,700; a system that accommodates 1,000 users costs roughly $ 7,500; and a system that accommodates 2,500 users costs roughly $ 17,500.